Episode 14: Jay Downton – Vulnerability is a strength

It’s not too much for Jay Downton to admit that things are tough for his business right now. It’s not always easy to look at revenue numbers for a restaurant chain for a pandemic. But when he’s never seen the founder of his company happier than when he’s giving his product away—to local homeless shelters—then he knows they’re doing something right. Even if it’s a struggle.